Contact AJAI

Please contact us for all press inquiries, wholesale, retail, and custom orders.

Ajai by Fern Olivia
Venice, CA
90291

info@ajaialchemy.com

 

 

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FAQ

Are we organic?

Yes. We pride ourselves in using all certified organic and sustainable ingredients, including essential oils and carrier oils.  Ajai honors only the purest gifts of Mother Earth to nourish our beautiful bodies and souls. 

ARE WE ALLERGEN-FREE?

Ajai does not use or come into contact with any dairy, gluten, corn, peanuts, soy, or eggs during production. The oils used in the bases (rosehip seed oil, carrot seed oil, coconut oil) may have reactions to those who are highly sensitive with nut/food allergies or auto-immune conditions, on a case-by-case basis, while very rare. Please consult with your doctor before purchasing Ajai if you are sensitive to any ingredients. Always patch test a small amount of any product, Ajai or others, on your arm or hand to see if any reaction occurs. While we care deeply for the highest health and wellbeing of each individual, and respects our vision of creating the most pure and luxurious products, we are not liable for ingredient reactions. Please read all ingredients carefully to make certain that they are in alignment with your individual bio-cosmology. 

WILL OUR ALCHEMY WITHSTAND THE TEST OF TIME?

As much as we would love our alchemy to last a lifetime, we would never use artificial preservatives and we know you'll love Ajai so much you'll be back again soon for refills. The lifeforce of each alchemy is about one year. If our blends are kept out of direct sunlight and heat, the lifeforce will be extended. While very rare, if any of our alchemy reaches you less than fresh, please send us a note and we will take care of this immediately. 

HOW FAST IS FAST?

Because each order is lovingly handcrafted and blessed in a special ritual for you, please allow for 5-10 business days to ship out after ordering. Expediated shipping and local pickup is available upon request. Please contact us if you would like a rush order at the speed of light.

CAN WE BLEND YOUR WAY?

Absolutely, yes! Ajai will create special orders upon request. We have proudly created custom alchemy for moms-to-be (birthing box), brides and bridal parties, and yoga teachers. Please contact us for custom blends and bulk orders for your personal remedy or special event.  

What if I've ordered Ajai in the past and the same fragrance I re-ordered smells differently?

Each blend is lovingly hand-crafted, although we use the same recipe for each batch, we don't use any machines to ensure the formula is exact, so it is possible that your fragrance varies very slightly. We do our best to ensure each product smells as amazing and enticing as the very first one that we created.